This Privacy Policy explains how santoshpathak.in (“Website”, “we”, “us” or “our”) collects, uses, stores and protects personal information when you visit our Website, create an account, place an order or otherwise interact with us.

1. Information We Collect

Depending on how you use the Website, we may collect:

Information provided by you

  • Name;
  • Email address;
  • Mobile/telephone number;
  • Billing address;
  • Shipping address;
  • Account/login information;
  • Order and purchase information;
  • Information you provide when contacting customer support; and
  • Other information voluntarily provided by you.

Transaction Information

Payment transactions may be processed through third-party payment gateways.

We generally do not receive or store your complete card number, CVV, UPI PIN, banking password or similar sensitive payment credentials.

Payment information is processed by the applicable payment gateway in accordance with its security practices and policies.

Technical Information

When you visit the Website, certain technical information may be automatically collected, such as:

  • IP address;
  • Browser and device information;
  • Operating system;
  • Pages visited;
  • Date and time of visits;
  • Referring pages; and
  • Website usage information.

2. How We Use Your Information

We may use your information to:

  • Process and deliver orders;
  • Provide access to purchased eBooks;
  • Create and manage customer accounts;
  • Process payments;
  • Communicate regarding orders;
  • Provide customer support;
  • Handle cancellations, refunds and complaints;
  • Improve the Website and user experience;
  • Detect fraud, abuse or security threats;
  • Maintain business and transaction records;
  • Comply with applicable laws and legal obligations; and
  • Send promotional communications where permitted and, where required, with your consent.

3. eBook Access

If you purchase an eBook, information associated with your order may be used to authenticate your purchase and provide access to the purchased digital content.

Where technical protection or account-based access is used, certain information may be associated with your account or purchase for the purpose of preventing unauthorized distribution or access.

4. Cookies

The Website may use cookies and similar technologies for purposes such as:

  • Keeping products in your shopping cart;
  • Maintaining login sessions;
  • Processing checkout;
  • Remembering preferences;
  • Website security;
  • Analytics; and
  • Improving Website functionality.

You may control cookies through your browser settings. Disabling certain cookies may affect Website functionality.

5. Sharing of Information

We may share necessary information with trusted service providers where required to operate the Website and fulfil your order.

These may include:

  • Payment gateway providers;
  • Courier and delivery companies;
  • Website hosting and technology providers;
  • Email/SMS/communication service providers;
  • Analytics or security providers; and
  • Professional advisers or authorities where required by law.

We do not sell your personal information as a commercial product.

6. Legal and Regulatory Requirements

We may disclose information where reasonably necessary to:

  • Comply with applicable law;
  • Respond to a lawful government or regulatory request;
  • Prevent fraud or misuse;
  • Protect our rights or property; or
  • Protect the safety and security of users or the Website.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfilment, customer support, accounting, taxation, legal compliance, dispute resolution and legitimate business requirements.

When information is no longer required, it may be deleted or securely disposed of subject to applicable legal and regulatory requirements.

9. Your Rights

Subject to applicable law, you may have rights regarding your personal data, including rights to request access, correction, updating or deletion of personal information and to withdraw consent where processing is based on consent.

Requests may be sent to:

Email: [thrillworldpublication@gmail.com]

We may need to verify your identity before acting on a request.

10. Children’s Privacy

The Website is not specifically intended to collect personal information from children.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

11. Third-Party Websites

The Website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites. You should review their respective privacy policies before providing personal information.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or applicable law.

The latest version will always be published on this page.