Welcome to santoshpathak.in. By accessing this Website or purchasing any product from it, you agree to be bound by these Terms & Conditions.

1. About the Website

santoshpathak.in is an online platform through which books and digital/eBook content may be offered for sale.

The Website may offer:

  • Printed books;
  • eBooks/digital books; and
  • Other products or services that may be introduced from time to time.

2. Eligibility

You must be legally capable of entering into a contract under applicable Indian law to place an order on this Website.

By placing an order, you confirm that the information provided by you is accurate and complete.

3. Product Information

We make reasonable efforts to ensure that product descriptions, titles, authors, editions, prices, images and other information displayed on the Website are accurate.

However:

  • Actual colours and appearance of printed books may vary slightly from images displayed on your screen.
  • Availability of a particular edition may change without prior notice.
  • Minor differences in printing, paper, cover finish or binding that do not materially affect the book shall not constitute a defect.
  • For eBooks, the format, file size, reading method and technical requirements may vary according to the particular product.

4. Prices

All prices displayed on the Website are in Indian Rupees (INR), unless specifically stated otherwise.

Applicable taxes, delivery charges or other charges, if any, will be displayed during checkout.

We reserve the right to correct pricing or product information errors. If an order has been placed at an incorrect price due to an obvious technical or typographical error, we may contact you before processing the order.

5. Orders

An order placed through the Website constitutes a request to purchase the selected product.

An order is considered accepted when we confirm the order or begin processing it.

We reserve the right to cancel an order in circumstances including:

  • Product unavailability;
  • Incorrect product or price information;
  • Payment failure or suspected fraudulent activity;
  • Duplicate orders;
  • Inability to deliver to the provided address; or
  • Other circumstances beyond our reasonable control.

If an order is cancelled after payment has been received, the eligible amount will be refunded through the applicable payment method.

6. Payment

Payments are processed through the payment gateway(s) made available on the Website.

We do not ordinarily receive or store your complete debit/credit card, UPI or banking credentials. Payment processing is handled by the applicable payment service provider according to its own terms and security procedures.

7. Printed Books — Delivery

Printed books are shipped to the address provided by the customer at checkout.

Customers are responsible for providing a complete and accurate delivery address and contact number.

Delivery timelines displayed on the Website are estimates and may vary because of courier delays, weather, strikes, natural events, incorrect addresses, remote locations or other circumstances beyond our reasonable control.

If a parcel is returned because of an incorrect/incomplete address, refusal to accept delivery, repeated failed delivery attempts or similar reasons attributable to the customer, additional shipping charges may apply for re-dispatch.

8. eBooks / Digital Products

An eBook is a digital product and may be made available through a download link, customer account, online reader or another digital delivery mechanism specified on the Website.

The customer is purchasing a personal, limited right to access and read the eBook, and not ownership of the copyright or intellectual-property rights in the underlying work.

Unless expressly permitted by us, you must not:

  • Copy or reproduce the eBook;
  • Share the eBook with another person;
  • Upload it to another website, cloud storage or file-sharing service;
  • Sell, distribute or commercially exploit it;
  • Remove or bypass technical protection measures; or
  • Make the eBook publicly available.

9. Intellectual Property

All books, eBooks, text, images, graphics, logos, artwork, website content and other material available through the Website are protected by applicable intellectual-property laws.

Copyright in the books and eBooks remains with the respective copyright owner(s), author(s), publisher(s) or other rights holder(s), as applicable.

Purchase of a product does not transfer copyright ownership to the customer.

10. Cancellation and Refund

Cancellation and refund of orders are governed by our separate Cancellation & Refund Policy, which forms part of these Terms & Conditions.

In particular, because eBooks are digital products, cancellation/refund may not be available once digital access, download or delivery has been initiated, except where required by applicable law or where the digital product is defective or cannot reasonably be accessed.

11. User Accounts

Where an account is created, you are responsible for maintaining the confidentiality of your login credentials and for activities carried out through your account.

You should immediately notify us if you believe that your account has been accessed without authorization.

12. Prohibited Use

You agree not to use the Website for unlawful purposes or in a manner that may:

  • Harm or interfere with the Website;
  • Attempt unauthorized access to any system or account;
  • Distribute malware or harmful code;
  • Infringe intellectual-property rights;
  • Commit fraud; or
  • Violate applicable Indian law.

13. Limitation of Liability

We will make reasonable efforts to keep the Website and services operational and accurate.

However, we shall not be responsible for temporary unavailability caused by maintenance, technical failures, internet/network problems, third-party service providers or circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.

14. Third-Party Services

The Website may use third-party services including payment gateways, courier companies, hosting providers, analytics services and other technology providers.

Such services may have their own terms and privacy policies.

15. Changes to These Terms

We may update these Terms & Conditions from time to time.

The updated version will be published on this page with the revised “Last Updated” date.

16. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Subject to applicable consumer-protection laws, courts having appropriate jurisdiction in [City, State], India, shall have jurisdiction over disputes arising from these Terms.

17. Contact & Grievance Redressal

For questions, complaints, cancellation requests or other concerns, please contact:

Website: santoshpathak.in
Email: thrillworldpublication@gmail.com
We will make reasonable efforts to address customer complaints and requests promptly.

By using santoshpathak.in or placing an order, you acknowledge that you have read and agreed to these Terms & Conditions.